Payment FAQs

Here at ShoppeHQ we provide secure payments for your transactions 
Payment FAQ:
Part I. How to pay with Credit Card.
Part II. Frequently Ask Questions.

Part I: In this part is the step by step guide on how to pay on checkout using your CREDIT CARD/ DEBIT CARD via Paypal as your Payment method. (there's also a video guide at the bottom of the page)

1. Once you already decide what to buy and you are on the checkout, you need to click on the Paypal Button
2. A new window will appear and Click on the"Pay With Debit Or Credit Card"
3. The last step is to apply your Card Details and your billing information and click continue. 
Video Guide:

 

Part II.

Q: I don't have Paypal account, what should i use as my payment method?
A:
Do not worry, you can use your credit card or debit card you just need to follow the PART I guide.

Q: How secure is shopping? Is my data protected?
A: Your data will be secured with confidentially and encrypted withSecure Sockets Layer SSL (Lets Encrypt) secure server software. The information of your order like, name, address, credit card or bank details cannot be read by any third party. Since your Credit card will be processed  via Paypal, you are sure that the payments will be secured.

Q: Do you offer Cash on Delivery CoD?
A: We only process Credit/Debit Card and paypal payments. Unfortunately, we don't offer CoD.

Q: Why I am not redirected to Paypal?
A: This is usually due to cookies. Try deleting your cookies and this will be solved. You may see here how to clear it. 

Q: Where is the"Pay with Debit or Credit Card?" option?
A: After following the PART I of this guide and you still not see the "Pay with Debit or Credit Card", This might be still due to cookies, try clearing it. 

If you have error message regarding Paypal, Please refer HERE to know about that message or Contact us HERE.

 

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