📦 Free tracked shipping and BEST Prices 📦

Shipping & Delivery

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Asia by ePacket or EMS and in USA by USPS.


SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.


LOST/MISSING PACKAGES
ShoppeHQ are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.


SHIPPING TIME
During this Pandemic, shipping time varies by location.
These are our estimates:

Location *Estimated Shipping Time

United States
30-45 Business days
Canada
20-45 Business days
Europe
20-40 Business days
Australia, New Zealand
28-45 Business days
Central & South America
12-22 Business days
Asia
9-30 Business days
Africa
15-30 Business days


Max delivery time – 45 business days.
*This would change once this pandemic ends

*This doesn’t include our 2-5 day processing time.
*All shipping times exclude clearance/customs delays


TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. 
*Feel free to contact us if you haven't received an email of your tracking number.


MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.


WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.

 

Great value and Best Prices
Free Tracked Shipping
Customers Friendly Online Staff
Secure Payment